Conflict Management at Work Training - Wales

Lone Working and  Conflict Management at work and use of Reasonable and Proportionate Force, by  SFM Training Wales  training courses every month for clients in Swansea,  Cardiff,  Newport , Bridgend, Carmarthen, Neath, Llanelli  Haverford West, Merthyr Tydfil   Brecon Pembroke.  We train throughout South Wales.   Call 01792 201457 or email john@sfmtraining.co.uk or text 07866 627703    If you are based in South Wales  Pembrokeshire  Carmarthen  Powys Haverford West RCT West Wales Gwent Vale of Glamorgan  Ceredigion, Rhondda Cynon Taff Swansea, Cardiff , then SIA SFM Training Wales can provide appropriate Conflict Management at work and lone Worker Safety. Keep safe and keep your staff safe. Avoid injuries and potential litigation. Training Includes recognising, diffusing, escape strategies and managing conflict in the workplace. Reporting and Recording and H&S legislation.

Combined bespoke  'Conflict Management at Work' and 'Lone Worker Safety' modules are also  available,   Half day, one or day package.   

Lone Worker Safety Training


SIA SFM Training are pleased to offer the new HSE approved training package in lone worker safety for SIA SFM Training Wales  for clients in Swansea,  Cardiff,  Newport , Bridgend, Carmarthen, Neath, Llanelli  Haverford West, Merthyr Tydfil   Brecon Pembroke.  We train throughout South Wales.   Call 01792 201457 or email john@sfmtraining.co.uk or text 07866 627703    If you are based in South Wales  Pembrokeshire  Carmarthen  Powys Haverford West RCT West Wales Gwent Vale of Glamorgan  Ceredigion, Rhondda Cynon Taff Swansea, Cardiff , then SIA SFM Training Wales can help you get the right Lone Worker Safety Training Package to keep your organisation and staff safe, and legal.

Keep your staff safe. The course explains the general risks faced by staff members during the course of their work, visiting patients/clients within their homes and hazards by staff who are public facing.  Defusement, warning signs, escape strategies from the angry, dangerous or violent. Also includes reporting and recording and post incident support.


Communication Skills and Customer Care Training

Communication and customer care is vital in any organisation. The incorrect passage of information can have disastrous effects on business.  This module covers communication, customer service best practice inc role plays, policy,  practice and internal procedures.


Search Procedure Training

Including search techniques, legislation, best practice and equal opportunities issues. Training is essential to keep staff safe and avoid litigation.